Terms & Conditions

These Terms and Conditions govern your use of the website www.idressyou.co.uk (“Website”) and any purchases made through it. By accessing or using the Website, or by placing an order with M&G Family Ltd, you agree to be bound by these Terms. Please read them carefully before using the Website.

1. Company Information

M&G Family Ltd
Registered Address: 17 Tilehouse Close, Borehamwood, WD6 4AS, United Kingdom
Email: contact@idressyou.co.uk
Telephone: +44 7424 503366
Company Registration Number: 14794647

2. General Use

By accessing or using this Website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.

M&G Family Ltd reserves the right to amend or update these Terms at any time. Updates will be effective immediately upon publication on this page. Continued use of the Website constitutes acceptance of any revised Terms.

3. Products and Orders

All product descriptions, images, and prices are accurate to the best of our knowledge at the time of publication. We reserve the right to modify, update, or discontinue products at any time without prior notice.

An order is considered accepted only when you receive an order confirmation email from us. We reserve the right to refuse or cancel any order if there is an issue with payment, stock availability, or product information.

4. Pricing and Payment

All prices are displayed in Pounds Sterling (GBP) and include Value Added Tax (VAT) where applicable.

Payment must be completed in full at the time of ordering using one of the accepted payment methods displayed at checkout (including credit/debit cards and PayPal).

In the event that a product is listed at an incorrect price due to an error, we reserve the right to cancel or refuse any orders placed for that item, regardless of whether payment has been processed. If payment has already been made, a full refund will be issued promptly.

5. Shipping and Delivery

Orders are typically processed within 1–2 business days. Delivery times may vary depending on destination and courier.

Estimated delivery times:

United Kingdom: 2–5 working days

Europe: 5–10 working days

Rest of the world: 7–15 working days

Please note that delivery times are estimates only and delays may occur beyond our control.

6. Returns and Refunds

You have the legal right to cancel your order within 14 calendar days of receiving your goods, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Returned items must be unused, in their original packaging, and accompanied by proof of purchase.

Certain products (including but not limited to underwear and earrings) are exempt from return for hygiene reasons unless the item is faulty.

Refunds will be processed within 5–7 business days of receiving and inspecting the returned items. Full details can be found in our [Shipping & Returns Policy].

7. Limitation of Liability

To the fullest extent permitted by law, M&G Family Ltd shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities, arising out of the use or inability to use our Website or products.

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded under UK law. Your statutory consumer rights remain unaffected.

8. Intellectual Property

All content, including text, graphics, logos, images, product designs, and other materials featured on this Website are the intellectual property of M&G Family Ltd or its licensors.

You may not copy, reproduce, distribute, modify, or otherwise use any materials from the Website without prior written permission from M&G Family Ltd.

9. Governing Law

These Terms and Conditions and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales.

You agree that the courts of England and Wales shall have exclusive jurisdiction over any legal proceedings relating to these Terms.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Email: contact@idressyou.co.uk
Telephone: +44 7424 503366
Address: 17 Tilehouse Close, Borehamwood, WD6 4AS, United Kingdom